Privacy policy
Effective Date: September 6, 2024
This Privacy Policy explains how BBP LABS LTD ("we", "us", or "our"), located at Georgiou A, 13 STALA COURT, Office 3, Germasogeia, 4040, Limassol, Cyprus, collects, uses, and protects your personal data when you use our websites (https://flowmostudio.com, https://flowmostudio.team), services, and content ("Services").
By using our Services, you consent to the practices described in this Privacy Policy.
1. What Data We Collect
We may collect the following categories of personal data:
Identity Data: name, email address, profile information
Payment Data: credit/debit card details, billing address, transaction history
Usage Data: pages viewed, time spent on the site, clicks, interactions
Device & Technical Data: IP address, device type, browser type, operating system
Cookies and tracking technologies
Optional wellness data (e.g., fitness goals, pain tracking), if you choose to provide it
2. How We Use Your Data
We use your data to:
Provide, personalize, and improve our Services
Process payments and manage subscriptions
Respond to support requests
Send administrative and marketing emails (you can opt out anytime)
Conduct analytics and monitor usage trends
Comply with legal obligations
3. Sharing and Third Parties
We use trusted third-party providers for payment processing, analytics, advertising, customer support, and hosting. These include, but are not limited to, services like Stripe, PayPal, Google Analytics, and Meta (Facebook Ads). Some of these providers may store data outside the EU.
We do not sell your personal data. We may share anonymized or aggregated data for analytical or commercial purposes.
4. Cookies and Tracking
We use cookies and similar technologies to provide core functionality, analyze usage, and deliver personalized content and ads. Where required by law (e.g., in the EU), we display a cookie consent banner allowing you to manage your preferences.
5. Data Retention
We retain your personal data for as long as your account is active or as needed for the purposes of processing.
At any time, you can delete your account and associated data via your profile settings or by emailing us at hello@flowmostudio.com. We will respond to your request within one month. Full erasure from backup systems may take up to 90 days.
We may retain certain data if required by law, for dispute resolution, or to enforce our rights.
6. Data Security
We use industry-standard encryption and limit access to your data to authorized personnel only. While we implement safeguards, no system can be completely secure.
7. Your Rights (GDPR Compliance)
If you are located in the EU or EEA, you have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
File a complaint with your local data protection authority
To exercise any of these rights, please contact us at hello@flowmostudio.com.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we have collected personal data from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website. Continued use of the Services after changes indicates your acceptance of the updated terms.
10. Contact Us
For questions or requests related to this Privacy Policy, please contact:
BBP LABS LTD
Georgiou A, 13 STALA COURT, Office 3
Germasogeia, 4040, Limassol, Cyprus
Email: hello@flowmostudio.com