Privacy policy

Effective Date: September 6, 2024


This Privacy Policy explains how BBP LABS LTD ("we", "us", or "our"), located at Georgiou A, 13 STALA COURT, Office 3, Germasogeia, 4040, Limassol, Cyprus, collects, uses, and protects your personal data when you use our websites (https://flowmostudio.com, https://flowmostudio.team), services, and content ("Services").

By using our Services, you consent to the practices described in this Privacy Policy.

1. What Data We Collect

We may collect the following categories of personal data:

  • Identity Data: name, email address, profile information

  • Payment Data: credit/debit card details, billing address, transaction history

  • Usage Data: pages viewed, time spent on the site, clicks, interactions

  • Device & Technical Data: IP address, device type, browser type, operating system

  • Cookies and tracking technologies

  • Optional wellness data (e.g., fitness goals, pain tracking), if you choose to provide it

2. How We Use Your Data

We use your data to:

  • Provide, personalize, and improve our Services

  • Process payments and manage subscriptions

  • Respond to support requests

  • Send administrative and marketing emails (you can opt out anytime)

  • Conduct analytics and monitor usage trends

  • Comply with legal obligations

3. Sharing and Third Parties

We use trusted third-party providers for payment processing, analytics, advertising, customer support, and hosting. These include, but are not limited to, services like Stripe, PayPal, Google Analytics, and Meta (Facebook Ads). Some of these providers may store data outside the EU.

We do not sell your personal data. We may share anonymized or aggregated data for analytical or commercial purposes.

4. Cookies and Tracking

We use cookies and similar technologies to provide core functionality, analyze usage, and deliver personalized content and ads. Where required by law (e.g., in the EU), we display a cookie consent banner allowing you to manage your preferences.

5. Data Retention

We retain your personal data for as long as your account is active or as needed for the purposes of processing.

At any time, you can delete your account and associated data via your profile settings or by emailing us at hello@flowmostudio.com. We will respond to your request within one month. Full erasure from backup systems may take up to 90 days.

We may retain certain data if required by law, for dispute resolution, or to enforce our rights.

6. Data Security

We use industry-standard encryption and limit access to your data to authorized personnel only. While we implement safeguards, no system can be completely secure.

7. Your Rights (GDPR Compliance)

If you are located in the EU or EEA, you have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with your local data protection authority

To exercise any of these rights, please contact us at hello@flowmostudio.com.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we have collected personal data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website. Continued use of the Services after changes indicates your acceptance of the updated terms.

10. Contact Us

For questions or requests related to this Privacy Policy, please contact:
BBP LABS LTD
Georgiou A, 13 STALA COURT, Office 3
Germasogeia, 4040, Limassol, Cyprus
Email: hello@flowmostudio.com